Questions and answers

Immediately. After completing the booking you find the access codes for the building and your unit in your customer portal.

Daily from 6 am to 10 pm, including Sundays and public holidays.

No. You book online, see your numeric code in the customer portal and go straight there. There is no handover and no key.

A hand truck is available at both locations. You park right at the entrance.

Yes. Call +43 6542 218722 or email office@lagerage.at and we will arrange a visit. Photos and dimensions are also on the location pages and in the booking.

Yes. Book the new unit in the customer portal, move your things and cancel the old one. If you are unsure, the team helps with the switch.

Anything that is harmless to people and property. Prohibited are, among others, food, animals, plants, flammable and explosive substances, gas cylinders, damaged batteries and illegal goods. The full list is in the terms and conditions.

Access by personal code only, 24/7 CCTV, and in Zell am See additional patrols by a security company. Temperature and humidity are monitored.

The units are ventilated and temperature and humidity are monitored by sensors. They are not cold or heated rooms; for furniture, boxes, files and sports gear the climate is ideal.

Door clearance is 0.8 to 0.9 m wide and 2.0 m high. Ceiling height is 2.65 m in Zell am See and 3 m in Saalfelden.

Yes, free-standing shelves are fine and pay off especially in Saalfelden with 3 m ceilings. Drilling or screwing into walls and floor is not allowed.

Yes. You open your unit with your personal code and lock it yourself after every visit. Every unit comes with a lock, you do not need to bring your own. Check that the door is locked before you leave.

Not at all if you prefer. You can book with monthly cancellation or commit for 3, 6 or 12 months and get 5, 10 or 15 percent off.

Monthly by credit or debit card. Payment is collected automatically, nothing for you to remember.

In the customer portal via “Cancel booking” on your unit. Notice is 7 days before the end of the minimum term. Finally you upload a photo of the empty, clean unit and a team member approves the return.

The contract continues month by month at the regular price. You can then cancel monthly or choose a new minimum term with a discount.

One month before the minimum term ends, the customer portal offers “Renew contract”. You commit again for 3, 6 or 12 months and keep 5, 10 or 15 percent off.

In the customer portal under “Details & Support”, in the rows “Next possible end of contract” and “Cancellation due by”.

Empty, clean and undamaged. After your photo a team member checks the unit and completes the return. Your access then ends.

Yes. Business customers store files, stock, tools or seasonal equipment with us. Saalfelden has units up to 10 m² with 3 m ceilings.

From €23 a month in Zell am See and from €39 in Saalfelden, depending on size. The exact price of every available unit is shown in the booking.

No. You pay the monthly price of your unit and, if you raise it, the surcharge for a higher stored value. Access, CCTV, sensors and the hand truck are included.

Stored value up to €1,000 is included. During booking you can raise it to €5,000; each additional €1,000 costs €2 a month.

Credit and debit card.

Garages, storage space, offices and open areas at Seespitzstraße in Zell am See.

24/7 CCTV, plus patrols by a security company.

It holds one car and two motorbikes.

At any time, around the clock.

Washroom with hot water, loan equipment, CCTV-monitored premises with security patrols. Lagerage manages the yard itself.